Client

BORA Lüftungstechnik GmbH x Serviceplan Group

Designing a Premium Smart Kitchen Experience for BORA's Connected Cooking Ecosystem

UX Design

UI Design

Design Systems

Prototyping

As part of the Plan.Net / Serviceplan design team

June - August 2023

01 / 06

The opportunity

BORA is one of Europe's leading manufacturers of premium cooking systems, known for the unmistakable industrial premium design language of their cooktop extractor systems, steam ovens, and connected appliances. The challenge: bring this premium identity into the digital world through a companion app that does more than display recipes or manage device settings. BORA JOY needed to function as the digital extension of the brand itself, seamlessly connecting the entire product ecosystem into one cohesive cooking experience. My focus within the design team was the conceptual exploration of three central areas: the recipe experience including interactive cooking guidance with device control, the standalone device control within the app, and the inspiration feed. The bar was set high. Every interaction had to feel as considered and premium as the physical products do.

02 / 06

Concept Exploration: The Interactive Recipe Experience

The recipe and interactive cooking feature is the heart of the app and the place where BORA JOY needed to feel truly innovative. So the exploration started with a question: what happens if a recipe stops being a static set of instructions and becomes a living guide that orchestrates the cooking process itself? I worked through several conceptual directions for how a recipe could move through preparation, timing, and device interaction in one continuous flow. The most ambitious part was the integration of BORA devices directly into the recipe steps. One touch starts a cooking program on the BORA X BO or the BORA Pure family, and the recipe guides the user through what happens next. That layer added complexity on three levels at once: visual elegance, cooking usability, and IoT logic. Each conceptual decision had to work for all three. Device status had to be present enough to make the connection tangible, restrained enough to keep the focus on the cooking itself. Several rounds of conceptual exploration shaped the final flow.

03 / 06

Connected Cooking: Device Control within the App

Beyond the recipe context, users also needed a way to manage and control their BORA devices on their own. I worked on the conceptual foundation for the device control views: the overview of active functions, the patterns for managing connected appliances, and the surface where ongoing activities and current settings live. A key constraint was visual restraint. The interface had to mirror the puristic industrial design of the physical products, so that the app feels like a natural extension of the appliances rather than a separate layer on top.

04 / 06

The BORA JOY Feed

BORA JOY is not only a cooking tool. It is the entry point to the BORA world. I designed the concept for the inspiration feed: a curated daily stream of recipes, professional tips, stories around the kitchen, and insights into the BORA product universe. The work focused on the content architecture, the visual hierarchy between editorial and product content, and how the feed could feel both inspirational and personally relevant without crossing into commercial territory.

04 / 06

The Design System behind

All of this work happened inside an extensive design system that the team and I extended throughout the project. Variables, complex multi-state components, and a structure that needed to scale across the recipe experience, device control, the feed, and future product areas. The system became a project in itself. Together with the team, I contributed to expanding the component library, refining the variable structure, and aligning new patterns with the existing design language. Every new conceptual decision needed a matching foundation in the system, otherwise the depth of the app would not survive the handover to development. The result was a system that could carry both the premium visual ambition of BORA and the complexity of a connected cooking ecosystem.

06 / 06

The Outcome: A high-end Prototype of the future of cooking

The project resulted in a high-end interactive prototype that served as the strategic foundation for development. The conceptual decisions made during exploration shaped the version of the app that is today available on iOS and Android. BORA JOY now connects the BORA X BO, the new BORA Pure family, and the wider product ecosystem in one app, with the recipe and device experience at its center.For me, the project was an opportunity to design at the intersection of premium brand expression and complex IoT-driven product logic. A combination that demanded both visual ambition and conceptual rigor in equal measure.

Reference

“Sandra was an indispensable and highly impactful support to our design team. Her experience in conceptualizing and designing new features helped us develop innovative solutions that sustainably improved our product. She also demonstrated a deep understanding of UX and UI design processes through her work on maintaining and evolving the design system, as well as prototyping user flows. Sandra was a proactive and detail-oriented addition to our team. It was a pleasure working with her, and I hope we will have more opportunities to collaborate in the future.”

Andreas Paus

Creative Director @Plan.Net Köln GmbH & Co. KG

01

What surprised me

The biggest positive surprise was how far the project was willing to go in questioning conventional interface patterns. Premium ambition and the freedom to completely rethink structure rarely come together in IoT projects. Both were treated as core requirements from the start, and that shaped every conceptual decision I made.

02

What challenged me

Designing a cooking experience that simultaneously orchestrates physical devices was new territory. Each conceptual decision had to work on three levels at once: visual elegance, cooking usability, and IoT logic. Balancing these without one undermining the other took several rounds of conceptual exploration.

03

What I would do different

If project scope allowed for it, I would push for more direct testing of the new navigation concepts in the real context of cooking. Designing for a kitchen environment is different from designing for a screen at a desk. User research came up short during this phase, and even a handful of contextual cooking sessions would have validated assumptions that had to stay hypotheses.

04

What I am proud of

Contributing to a product where the digital experience holds up to the physical product. BORA stands for premium kitchen design, and seeing the conceptual work translate into an app that genuinely feels like an extension of the appliances rather than an afterthought is rare in IoT product design. On top of that, working on a project where visual design carries real weight, where craft and detail are treated as a strategic priority rather than a finishing layer, is really rewarding.

Takeaways

Here's what I learned.

Learnings

Here's what I learned.

01

What surprised me

The biggest positive surprise was how far the project was willing to go in questioning conventional interface patterns. Premium ambition and the freedom to completely rethink structure rarely come together in IoT projects. Both were treated as core requirements from the start, and that shaped every conceptual decision I made.

02

What challenged me

Designing a recipe experience that simultaneously orchestrates physical devices was new territory. Each conceptual decision had to work on three levels at once: visual elegance, cooking usability, and IoT logic. Balancing these without one undermining the other took several rounds of conceptual exploration.

03

What I would do different

If project scope allowed for it, I would push for more direct testing of the new navigation concepts in the real context of cooking. Designing for a kitchen environment is different from designing for a screen at a desk. User research came up short during this phase, and even a handful of contextual cooking sessions would have validated assumptions that had to stay hypotheses.

04

What I am proud of

BORA stands for premium kitchen design, and seeing the conceptual work translate into an app that genuinely feels like an extension of the appliances rather than an afterthought is rare in IoT product design. On top of that, working on a project where visual design carries real weight, where craft and detail are treated as a strategic priority rather than a finishing layer, is really rewarding.

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